Frequently Asked Questions

Can I cancel at anytime?

Yes, you can cancel anytime no questions are asked while you cancel but we would highly appreciate if you will give us some feedback.

My team has credits. How do we use them?

Once your team signs up for a subscription plan. This is where we sit down, grab a cup of coffee and dial in the details.

How does Preline's pricing work?

Our subscriptions are tiered. Understanding the task at hand and ironing out the wrinkles is key.

How secure is Preline?

Protecting the data you trust to Preline is our first priority. This part is really crucial in keeping the project in line to completion.

Do you offer discounts?

We've built in discounts at each tier for teams. The time has come to bring those ideas and plans to life.

What is your refund policy?

We offer refunds. We aim high at being focused on building relationships with our clients and community.